Olivia + Prescott Shop

PAYMENT TERMS

All prices are shown in Euros (€) and the total amount includes VAT.

Your order will be processed once your payment has been fully completed.

During the next 24 hours from your purchase you will receive an email notification with the  confirmation of your purchase.

We don't accept cancellations.

SHIPPING

O + P offers shipping worldwide. Orders fully processed will be dispatched within one working day after reveiving our email notification.

Spain 2-3 working days

Europe 3-5 working days

Rest of the world 5-8  working days

If you need express shipping, please use the contact form before placing your order.

Delivery times are estimated and are subject to any possible delay of the delivery company, for which O + P  does not take any responsibility. Please, be aware that some destinations may require additional time for the package to arrive.

Due to international custom laws, please, be aware that international orders may incur in additional charges. The receiver is the only responsible for any charge applied to the package at customs.

If the package is returned to O + P facilities or does not arrive to its receiver due to an incorrect  delivery address provided by the customer, not accurate delivery information, absent receiver or otherwise, O + P does not take any responsibility of the return or exchange shipping costs or package resending costs. 

PRODUCT 

O + P does not guarantee that all items displayed on this website are in stock at the time of your order. In the case that an item is unavailable, we will contact you shortly by e-mail. Products can be removed without any prior notice, as pricing and descriptions of products an also be amended at any point. O + P cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date.

We aim to display the colors of our products as accurately as possible, however as resolution, print methods and screen settings can affect how an item is displayed the accuracy of colors cannot be guaranteed.

RETURNS & EXCHANGE

O + P accepts exchanges for all items within the next 7 days from delivery.

We do not accept returns, only exchange.

In any change shipping costs will be charged to the customer.

The product should be returned in its original packaging and condition, unworn, unwashed and with all the labels attached.

Any change should be performed as a new purchase through our web. When O + P receives the returned piece the amount will be refunded through paypal.

Please note that we will not refund international duties and taxes.

For assistance with your order, please use the contact form located at the main menu.





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